Get Started
Simple guides to help new users create an account, complete KYC, and get support.
- How to create a Solid accountCreating your Solid account takes less than a minute. Solid is available on the App Store, Google Play, and the web.
- KYC verification — rejections, wrong country, and unsupported regionsCards are issued by Rain or Wirex depending on your country, so verification runs through Rain or through Sumsub. Rejections cannot be overridden and retrying with a new account won't work.
- Does Solid have a mobile app?The Solid mobile app is live on the App Store and Google Play. You can also scan the QR code on solid.xyz to download it.
- Where is Solid available?Savings is available worldwide. The Solid Card is available in 105 countries. Local currency deposits are live in 16 currencies. Virtual Accounts depend on your country. Here is where each Solid product works.
- Virtual Accounts on SolidWhat Virtual Accounts are, how they work, the one-time $10 opening fee, how fast money arrives, fees and limits, and where they are available.
- Getting help on SolidYour starting point for Solid support. Quick links to deposits, verification, the card, rewards, virtual accounts, and account access.
- How to complete identity verification (KYC)KYC is only required if you want to order and activate the Solid Card & deposit through Card & Bank transfer.
- How to contact Solid SupportIf you need help, we’re here.
- Solid fees and limits: the complete overviewEverything Solid charges and everything it doesn't: card, savings, deposits, buying crypto, swaps, FX and withdrawals by tier (Core, Prime, Ultra), plus limits and how Ultra removes tiered fees.
- How to earn more with SolidEvery way to earn with Solid in one place: yield, tiers, points, card cashback, category cashback, referrals, Borrow Mode, and Yield Boost.
Still need help?
Chat with Solid support in the app. We reply in your language.