Use Solid
Here is how to use Solid's features
Get Started
Simple guides to help new users create an account, complete KYC, and get support.
- How to create a Solid accountCreating your Solid account takes less than a minute. Solid is available on the App Store, Google Play, and the web.
- KYC verification — rejections, wrong country, and unsupported regionsCards are issued by Rain or Wirex depending on your country, so verification runs through Rain or through Sumsub. Rejections cannot be overridden and retrying with a new account won't work.
- Does Solid have a mobile app?The Solid mobile app is live on the App Store and Google Play. You can also scan the QR code on solid.xyz to download it.
- Where is Solid available?Savings is available worldwide. The Solid Card is available in 105 countries. Local currency deposits are live in 16 currencies. Virtual Accounts depend on your country. Here is where each Solid product works.
- Virtual Accounts on SolidWhat Virtual Accounts are, how they work, the one-time $10 opening fee, how fast money arrives, fees and limits, and where they are available.
- Getting help on SolidYour starting point for Solid support. Quick links to deposits, verification, the card, rewards, virtual accounts, and account access.
- How to complete identity verification (KYC)KYC is only required if you want to order and activate the Solid Card & deposit through Card & Bank transfer.
- How to contact Solid SupportIf you need help, we’re here.
- Solid fees and limits: the complete overviewEverything Solid charges and everything it doesn't: card, savings, deposits, buying crypto, swaps, FX and withdrawals by tier (Core, Prime, Ultra), plus limits and how Ultra removes tiered fees.
- How to earn more with SolidEvery way to earn with Solid in one place: yield, tiers, points, card cashback, category cashback, referrals, Borrow Mode, and Yield Boost.
Deposits, Withdrawals & Swaps
Step-by-step instructions for adding funds, withdrawing soUSD, transfer times, and fixing common transaction issues.
- Deposit USDC/USDT into SolidLearn how to deposit crypto into Solid. Funds arrive in your Wallet first — then you move them to Savings to start earning yield.
- How to get FUSE into SolidHow to get FUSE into Solid: buy in the app with USDC, or buy on MEXC and withdraw on the Fuse network to your wallet address. Wallet address vs FUSE vault address (WFUSE only), minimums and chain settings.
- Deposit your local currency into Solid (local rails powered by TransFi)Fund Solid straight from your local bank account or mobile money wallet in 16 currencies, with no crypto exchange in the middle. Which countries and payment methods are live, how the flow works, verification, fees, and cash out in Thailand.
- How to deposit your local currency: step by step (Cash deposit via TransFi)Step-by-step walkthrough of a Cash deposit in Solid: choosing your currency, the Buy crypto screen, TransFi checkout, order statuses, payment rules and troubleshooting.
- Moving USDC or USDT off the Fuse network: gas and bridgesFunds you send out of Solid leave on the Fuse network. Inside Solid gas is free, but an external wallet needs a little FUSE for gas. Get FUSE with Swap in Solid, then bridge with Stargate or the Fuse Bridge.
- How to deposit by sharing your deposit addressUse your personal Solid deposit address to receive crypto from any external wallet or exchange. Funds land in your Wallet — move them to Savings to earn yield.
- How to deposit assets from an external wallet into SolidSend crypto from any supported network to your Solid Wallet. Once arrived, move funds to Savings to start earning yield.
- How to withdraw from Savings to USDC — steps and timelineWithdrawing from Savings is a two-step process shown on a single screen: bridge to Ethereum (~2 min), then withdraw to USDC (up to 24 hours). A 0.01% solver fee applies.
- How to send USDC from Solid to an external walletOnce you have converted your soUSD to USDC in your Wallet, you can send it to any external address (MetaMask, Coinbase Wallet, Trust Wallet, etc.).
- How to Swap on SolidSwapping on Solid lets you convert Fuse-network tokens directly inside your Solid Wallet. This guide walks you through every step.
- Bank Deposit Limits on Solid: What You Need to KnowSolid supports bank deposits through regulated payment rails. Deposit limits depend on how the transfer is made, who the sender is, and your verification status. This article explains what to expect so you can deposit with confidence.
- Supported Networks and Tokens on SolidSolid supports crypto deposits across Ethereum, BNB Smart Chain, Polygon, Base (including EURC for the EUR balance on Wirex cards), Arbitrum and Fuse, plus fiat via Virtual Accounts and local currency deposits in 16 currencies powered by TransFi.
Still need help?
Chat with Solid support in the app. We reply in your language.